Return Policy

Credits & Exchanges

Items in original condition may be exchanged or returned for merchandise credit or a refund within 15 days of sale. Refunds are issued in accordance with the original method of payment. Items with gift receipts will be issued with a merchandise credit only, no refunds.

Sales & Use Tax

If merchandise is shipped outside of New York, the customer may be liable for a state use tax.

Layaway Policy

Articles placed on layaway will be held for a period of 90 days from the date on the receipt. If no satisfactory arrangements have been made for full payment before the end of the period, then the items will be returned to stock. The original deposit and subsequent payments will not be refunded after said 90 days.

Special Orders

Special orders often have variations between the sample and the final product, as no two pieces of Henri Daussi jewelry are identical. By accepting delivery of your special order, you agree that any such variations are acceptable to you. Special orders cannot be returned.

Please feel free to contact us.

Our jewelry professionals are happy to help.

Contact Us Appointment